Data Deletion

Data Deletion

Last updated: October 29, 2026

How to delete everything Jeriathan holds, and how to make us delete anything we hold. This page is part of our Privacy Policy.

Jeriathan is a desktop video editor made by Jeriathan Inc. It runs on your own Mac and keeps original footage and project files on your drives. When you choose a cloud, reporting, publishing or advertising feature, selected media or project information can pass through our services. Account connections and advertising records can be stored on our server, as described below.

Our promises about deletion

  • It is free, and you do not need an account, a subscription, or a phone call to ask.
  • We will not treat you differently for asking. No reduced service, no different price, no penalty — ever.
  • We will confirm in writing what was deleted, and when.
  • We explain any retention. We do not keep deleted content for analytics, training or a possible return. Some payment, dispute, security or legal records may need to remain; our response identifies what remains and why.
  • We ask only what we must to be sure the request is yours, we use it for nothing else, and we delete it once the request is done.
  • You can act without us. Every platform below lets you cut Jeriathan off yourself, immediately, whatever we do.

What exists, and where it lives

  • Your original footage, projects, transcripts and caches — in the folders you chose on your Mac. Selected content can also be sent to the cloud features you use; deleting a local folder does not remove those separate copies.
  • Access tokens for connected platforms — connections made through your Jeriathan account keep access tokens and any refresh tokens encrypted on our server, together with the platform ID, display name, permissions, expiry and connection status. The app receives an access token as needed. Older direct connections can also keep a token in the macOS Keychain on your Mac.
  • Data Jeriathan fetched from a platform — your own account's username and ID, and the views and reach of your own posts. The editor keeps local caches. Our server separately keeps connection metadata and advertising setup records. Tests operated through Jeriathan can also have upload hashes and status, provider object IDs, policy check outcomes, test results and billing/settlement records on our server.
  • Email you send us — in our mailbox, only while we need it to help you.
  • Reports you sent with Shift+E in the app — on a computer we run and in our mailbox: your words, your account, the Jeriathan and macOS versions, and an optional project reference (an ID without its name or folder path). Only if you said yes, a picture of the Jeriathan window and your timeline's details come along. Our server removes this content once it reaches us, keeping only your account and report identifiers to prevent duplicate sends. When you ask us to delete your reports, we remove those identifiers too, along with the reports on our computer and in our mailbox.
  • Notes you wrote to teach Jeriathan, and the list built from them — on your Mac only. Your notes are plain text in your project folder (stuff/es_feedback.json): delete that file to delete them. The list is a sealed (encrypted) file under your account; the key that opens it is kept on our server. Help ▸ What Jeriathan Learned ▸ Forget everything deletes the list from your Mac and deletes that key on our server, so no copy of the list can be opened again. Export my notes… in the same window gives you your words as a plain text file first, if you want them. If you turned on Share My Notes with Reid, the notes you shared are kept like reports and deleted on request, with the same email.
  • If you applied for the beta — your application (name, email, channel links, answers, and the IP address it came from) on a computer we run and in our mailbox, and, only if you ticked the marketing box, your email address on our Jeriathan mailing list.
  • If you joined the waitlist — your name, email address, the time you joined and the tag that says where the link was posted, on our server at Cloudflare.
  • Your Jeriathan account — on our server: your email address and Google account ID, the Macs you linked, your credit history with Stripe payment IDs, your AI key (encrypted), the key that seals your list of preferences (encrypted), platform connection records and encrypted credentials, and advertising records where applicable. Signing in sets a cookie that keeps you signed in.
  • Your stats, only if you turned on Share my stats — on our server, with your account: daily counts of videos exported, posts, editing-button runs, Ask Jeri messages, and minutes spent editing, plus a record of each time you said yes or no.
  • Connection audit records — events, times and status codes used to operate and troubleshoot account connections. This website sets no tracking cookies.

Delete it yourself

Revoking platform access, deleting local files and removing server records are separate steps. None stops a running paid campaign or deletes content already published to a platform. Stop any running ads in Meta's ad controls before removing access. To delete your stats, turn off Share my stats in the app (Help ▸ Share My Stats) or on your account page: that deletes them at once. To delete your Jeriathan account, ask us (below).

  1. Disconnect the account and revoke platform access. For a connection made through your Jeriathan account, use Disconnect for that platform on your account page where offered. For Facebook Ads or another connection without a displayed Disconnect control, use the platform's permissions page and email us to remove the server connection. A successful account-page disconnect removes its stored connection; it reports whether the platform also confirmed revocation. If it did not, complete removal using the platform's controls:
    • Instagram: Apps and websites → remove Jeriathan.
    • Facebook / Meta: Business integrations → remove Jeriathan.
    • Google / YouTube: Third-party access → remove Jeriathan.
    • TikTok: Settings → Security and permissions → Manage app permissions.
    • X: Disconnect X on your Jeriathan account page, which deletes the tokens from our server and revokes them at X, or in X: Settings and privacy → Security and account access → Apps and sessions → remove Jeriathan.
    • LinkedIn: Settings → Data privacy → Permitted services → remove Jeriathan.
    • Threads: Disconnect Threads on your Jeriathan account page, which deletes the stored connection from our server. Then, in the Threads app: Settings → Account → Website permissions → remove Jeriathan.
    • Facebook Pages: Disconnect Facebook on your Jeriathan account page, which deletes the stored connection and its Page token from our server. Then Business integrations → remove Jeriathan.
    • Pinterest: Disconnect Pinterest on your Jeriathan account page, which deletes the stored connection from our server. Then remove Jeriathan from the apps connected to your account in your Pinterest settings.
    • Bluesky: Disconnect Bluesky on your Jeriathan account page, which deletes the stored session from our server. Then delete the app password you made for Jeriathan: Settings → Privacy and security → App passwords, at bsky.app/settings/app-passwords. We never stored the app password.
  2. Delete the token stored on your Mac. In Jeriathan, open Help ▸ Connect Accounts… to see which accounts are connected. Then open the Keychain Access app, search for the account's item, and delete it: ig-graph-token and ig_poster_user_token (Instagram), yt-analytics-token (YouTube), tiktok-token (TikTok), linkedin-token (LinkedIn). Once you have removed Jeriathan on the platform (step above), a token left behind no longer works. A Disconnect button inside Jeriathan is coming. If you would rather not do this, ask us and we will walk you through it. The items for Threads, Facebook, Pinterest and Bluesky are threads-token, facebook-page-token, pinterest-token and bluesky-token.
  3. Delete your projects and caches. Drag the project folder, and the cache folders next to it, to the Trash, then empty the Trash. Removing the Jeriathan app does not remove your projects, and removing your projects does not remove the stored tokens — that is why the steps are separate. Deleting local files does not remove server records; request their deletion as described below.

Ask us to delete it

Email jeriathan@jeriathan.com with “Data deletion” in the subject, and tell us which account (including your Jeriathan account), correspondence, report, or beta application you mean. You do not need to explain why.

  • We acknowledge your request within 7 days.
  • We complete it within 30 days, and always within the time your law allows us — 45 days in California, one month in the UK and EU. If a law entitles you to an extension being used, we will tell you before we use it.
  • We write back to confirm what was deleted. If some part cannot be deleted, we tell you which part, why, and what law requires us to keep it.
  • An authorised agent may make the request for you; we will ask for proof that you authorised them, and nothing more.

There is one thing we cannot do for you: we cannot reach into your Mac. Files and tokens on your own computer are deleted by the steps above, and we will help you do it.

What is deleted, and when

  • Tokens: deleting a Keychain item removes that local token. A successful account-page disconnect removes the stored server connection. Provider revocation is a separate outcome; follow the platform link if it is not confirmed. Connection audit events are separate from the deleted credentials.
  • Local platform caches: removed when you delete the cache folder. This does not delete connection metadata, advertising records or platform-side copies.
  • Email correspondence: deleted from our active mailbox on request. Our response explains any remaining backup copies or lawful retention and the applicable deletion schedule.
  • Your stats: deleted the moment you turn off Share my stats, and with your account.
  • Your Jeriathan account: deleted on request, with its linked Macs, its AI key, stats and platform connections. Include advertising records in your request if applicable. We review them separately from credentials because active tests, unsettled spend, refunds, disputes or a lawful retention obligation may prevent immediate removal. We identify any retained records and the reason in our response; disconnecting alone does not erase those records.
  • Beta applications and the mailing list: deleted on request, from where the application is stored, from our mailbox, and from the list. Unsubscribing from any marketing email stops it immediately. Our response explains any remaining backup copies and their deletion schedule.
  • The waitlist: deleted on request from our server, and from our mailing tool if your address had been copied there to send the release email.
  • Anything a platform holds: only that platform can delete it. Use its own data-deletion tools — Instagram and Facebook under Settings → Your information and permissions, Google under Third-party access.

Instagram, Facebook, and Meta data

Jeriathan can hold encrypted Meta connection credentials and account metadata on its server, as well as local caches on your Mac. Advertising records can include the selected account and Page, test settings, provider object IDs, upload status, results and billing records. They are used to connect the account and carry out the posting, reporting or advertising workflow you request.

Use Disconnect on your account page where offered for a server connection, or email us to remove a connection without that control. Remove Jeriathan in Facebook Business integrations or Instagram Apps and websites, and remove local tokens and caches if applicable. Email us to request deletion of remaining server-side records. We confirm what we removed and explain any records we must retain.

These steps do not pause an ad campaign, reverse ad spend, issue a card refund or delete videos, posts or campaigns already held by Meta. Use Meta's controls for those objects and contact us separately about unresolved charges or test records.

Your rights

Depending on where you live you may have the right to access, correct, delete, port, or restrict the use of your personal data, to object to its use, and to withdraw consent at any time. Because Jeriathan keeps most of your data on your own computer, you can exercise most of these directly, and the steps above are how. For anything we hold, email us and we will respond within the times promised above.

EU, UK, and EEA residents may also complain to their local data protection authority, and we will not ask you to go through us first. California residents have their rights under the CCPA and CPRA, including the right to know, to delete, to correct, and not to be discriminated against for exercising them; we do not sell or share personal information, so there is nothing to opt out of. Jeriathan is not for children under 13, and we do not knowingly hold a child's data — if you believe we do, email us and we will delete it without asking for anything further.

Contact

Jeriathan Inc., jeriathan@jeriathan.com. We are the controller of the little data we hold, and the person who answers is a person.